Terms of service

Last Updated: August 21, 2026

Welcome to the Blavique website. These Terms of Service (“Terms”) explain the rules that apply when you access or use our website, purchase products from us, or communicate with our customer service team.

Please read these Terms carefully before using the website or placing an order. By accessing the website or placing an order, you acknowledge that you have read and understood these Terms and agree to be bound by them to the extent permitted by applicable law.

If you do not agree with these Terms, please do not use the website or place an order.

1. About Blavique

Blavique is operated by Yiwu Bola Leather Goods Co., Ltd.

Our U.S. customer service contact information is:

Blavique
U.S. Customer Service Mailing Address:
1015 6th Ave
Ford City, PA 16226
United States

Phone: +1 571-339-4294
Email: service@blavique.com
Business Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time

Blavique offers products to customers in the United States through our website.

Our products are manufactured in Yiwu, Zhejiang Province, China. Eligible U.S. orders are fulfilled by third-party logistics providers in the United States and shipped to the 48 contiguous U.S. states and Washington, D.C.

2. Website Use

You may use the Blavique website for lawful personal and shopping purposes.

When using our website, you agree not to:

Use the website for an unlawful or fraudulent purpose;
Provide false, misleading, or intentionally inaccurate information;
Attempt to gain unauthorized access to the website or related systems;
Interfere with the normal operation or security of the website;
Introduce malicious software, code, or other harmful material;
Use automated methods to access or collect website content in a manner that could interfere with the website;
Misuse our website, products, services, or customer support channels.

We may take reasonable steps to restrict access to the website when necessary to protect our customers, business, website, or systems.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, materials, colors, prices, and availability displayed on our website are accurate and current.

However:

Product colors may appear somewhat different depending on your monitor, screen settings, or device.
Product images are intended to provide a general representation of the product.
Product availability may change without prior notice.
Minor differences in appearance or measurements may occur where reasonably expected for the product.

If you have questions about a product before purchasing, you may contact our customer service team for additional information.

We do not intentionally provide false or misleading product information.

4. Pricing and Taxes

Product prices are displayed in U.S. dollars (USD) unless otherwise stated.

Prices and product availability may change from time to time. Any price change will not affect an order that has already been accepted and confirmed, except where correction of an obvious pricing or listing error is necessary.

Applicable shipping charges and sales taxes, if any, will be displayed during checkout before you submit your order.

The total amount shown at checkout is the amount applicable to the order at the time of purchase, subject to correction of an obvious error or other circumstances permitted by applicable law.

5. Orders

When you place an order through the Blavique website, you are submitting a request to purchase the selected products.

After an order is submitted, we may send an order confirmation email acknowledging that we have received the order.

An order may be cancelled or declined in limited circumstances, including:

The requested product is no longer available;
A significant product, pricing, or inventory error is identified;
We are unable to process the payment;
The order contains inaccurate or incomplete information that prevents fulfillment;
We reasonably believe the order involves fraud, unauthorized activity, or misuse of the website;
Other circumstances that prevent us from reasonably fulfilling the order.

If we cancel an order after payment has been received, we will provide a refund of the amount paid for the cancelled order.

6. Payment

Payment must be successfully authorized before an order can be processed.

Blavique accepts the payment methods displayed and available at checkout.

Payment information may be processed by third-party payment service providers. You may be required to provide accurate payment and billing information to complete your purchase.

If a payment cannot be successfully authorized or completed, we may be unable to process the order.

For additional information about accepted payment methods, please refer to our Payment Policy.

7. Order Processing

Orders are generally processed within 1–3 business days, Monday through Friday, after successful payment confirmation.

Orders placed after 6:00 PM Eastern Time will normally be treated as received on the next business day for processing purposes.

Processing times do not include the carrier transit time.

Once your order has been shipped, we will provide available tracking information through the shipping confirmation email.

For complete information regarding shipping methods, costs, destinations, and estimated delivery times, please refer to our Shipping Policy.

8. Shipping and Delivery

Blavique currently ships to the 48 contiguous United States and Washington, D.C.

We currently do not ship to Alaska, Hawaii, Puerto Rico, U.S. territories, or APO/FPO/DPO addresses.

Shipping charges, available shipping methods, and estimated delivery times are displayed during checkout and are also described in our Shipping Policy.

Delivery timeframes are estimates rather than guaranteed delivery dates. Actual delivery may be affected by factors such as:

Carrier delays
Severe weather
Holidays and peak shipping periods
Transportation disruptions
Incorrect or incomplete shipping information
Other circumstances outside our reasonable control

Customers are responsible for providing an accurate and complete shipping address.

If the shipping information displayed at checkout for a specific order differs from general information in our Shipping Policy, the information displayed at checkout for that order will apply.

9. Returns and Refunds

Blavique accepts eligible returns in accordance with our Return & Refund Policy.

Unless otherwise stated in that policy, eligible return requests must be submitted within 30 calendar days of the delivery date.

Returned products must meet the applicable condition requirements described in our Return & Refund Policy.

Refunds are issued to the original payment method after the returned item has been received and inspected.

For complete information regarding return eligibility, return shipping costs, refunds, damaged products, and other return requirements, please review our Return & Refund Policy.

Nothing in these Terms is intended to limit any mandatory consumer rights provided by applicable law.

10. Product Defects and Incorrect Orders

If you receive a defective, damaged, or incorrect product, please contact Blavique Customer Service as soon as reasonably possible.

We may request order information, photographs, or other reasonable information to help us review the issue.

Where a product issue is confirmed to be caused by a defect, shipping damage, or an incorrect item sent by Blavique, we will provide an appropriate resolution in accordance with our Return & Refund Policy and applicable law.

Depending on the circumstances, the resolution may include a replacement or refund.

11. Intellectual Property

The content available on the Blavique website, including text, product descriptions, photographs, graphics, logos, designs, page layouts, and other materials, is owned by Blavique, its business operator, or applicable licensors, unless otherwise stated.

You may view and use website content for personal, non-commercial shopping purposes.

You may not, without appropriate authorization:

Copy substantial portions of website content;
Reproduce or redistribute our images or written content for commercial purposes;
Modify or create derivative works from our protected content;
Use our trademarks, logos, or branding in a way that suggests unauthorized affiliation;
Use website content to operate or promote another commercial business.

Purchasing a physical product from Blavique gives you ownership of the purchased product itself but does not transfer intellectual property rights in Blavique's trademarks, photographs, website content, or other protected materials.

12. Third-Party Services and Links

Our website may use third-party services to support functions such as payment processing, shipping, website hosting, analytics, security, or other website operations.

The use of a third-party service may be subject to that provider's own terms and privacy policy.

Our website may also contain links to third-party websites or services. We do not control independent third-party websites and are not responsible for their content, availability, policies, or practices.

13. Disclaimer

We make reasonable efforts to keep the website information accurate and available. However, we do not guarantee that:

The website will always be available without interruption;
The website will be completely free from errors;
All information will always be current;
Technical problems will never occur.

Product descriptions and website information are provided to help customers make informed purchasing decisions. Any warranties or guarantees applicable to a product are limited to those expressly provided by Blavique or required by applicable law.

Nothing in these Terms excludes or limits rights that cannot legally be excluded or limited.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Blavique will not be responsible for losses resulting from circumstances outside our reasonable control, including certain carrier delays, severe weather, natural disasters, government actions, or other force majeure events.

To the extent permitted by law, our liability arising from a particular order will not exceed the amount actually paid by you for the product or order giving rise to the claim.

We will not be liable for indirect, incidental, special, consequential, or punitive damages to the extent such limitation is permitted by applicable law.

These limitations do not apply where liability cannot legally be excluded or limited, including certain consumer rights relating to defective products or other mandatory statutory protections.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws applicable in the State of Pennsylvania, United States, without regard to conflict-of-law principles, to the extent permitted by applicable law.

If a dispute arises between you and Blavique, we encourage you to first contact our customer service team so that we can attempt to resolve the matter directly and in good faith.

You may contact us at:

Email: service@blavique.com
Phone: +1 571-339-4294

If a dispute cannot be resolved informally, either party may seek available remedies through a court or other forum with appropriate jurisdiction.

Nothing in this section is intended to prevent a consumer from exercising rights or pursuing remedies that cannot legally be waived under applicable law.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, products, services, business operations, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

For material changes, we will make reasonable efforts to provide appropriate notice where required by applicable law.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

17. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary to make it enforceable where possible.

The remaining provisions will continue to apply to the extent permitted by law.

18. Entire Agreement

These Terms, together with the policies and information expressly referenced on our website, including our Shipping Policy, Return & Refund Policy, Privacy Policy, and Payment Policy, describe the principal terms governing your use of the Blavique website and purchases made through the website.

If there is a conflict between a general website policy and information specifically presented at checkout for a particular order, the applicable order-specific information displayed at checkout will generally control for that order, subject to applicable law.